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Our Board of Directors​

Our Board of Directors is dedicated to stewarding the company's growth and maintaining its health in a rapidly evolving business landscape.

Isaac O. Awuondo

Chairman - Non-Executive

Mr. Awuondo has over 32 years’ experience in the finance and banking sectors spanning Europe and Eastern Africa and has previously worked with BDO Binder Hamlyn, Nation Media Group and Standard Chartered Bank in various senior executive roles. He is a member of the Council of Riara University, a Member of the Advisory Board of the Kenya Private Sector Alliance (KEPSA) and a Director of Bata Shoes Company Kenya Ltd. He is also Chairman of the Kenya Conservatoire of Music, WWF Kenya, The Rhino Trust and a Trustee of Zawadi Africa Education Fund. He holds a Bachelor of Commerce (Accounting and Finance) degree from the University of Nairobi. He is a member of the Institute of Chartered Accountants in England and Wales (ACA) and a member of the Institute of Certified Public Accountants of Kenya (ICPAK).

James M. Gossip

Managing Director, Executive

James M. Gossip

Managing Director, Executive

James is a seasoned international banking executive with over 30 years of experience in senior leadership roles across Europe, Asia, and North America. He has served in C-suite, Executive Committee, and Board positions within major financial institutions, and brings a proven track record in leading organisational transformation, operational management, and the establishment of novel market operations and controls. Prior to joining NCBA, James held various senior roles at HSBC, the most recent being Managing Director, Belt & Road Initiative and Business Corridors, Asia Pacific, at HSBC Global Services Limited in Hong Kong. In this capacity, he led regional growth strategies to unlock cross-border trade and investment flows within Asia and connecting Asia to international markets. James holds a Bachelor of Arts (Hons) in Economics & Accountancy from the University of Newcastle-upon-Tyne, UK, and is an Associate of the Chartered Institute of Bankers (UK) and the Securities & Futures Association (UK).

John S. Armitage

Non-Executive

John S. Armitage

Non-Executive

Mr. Armitage is a Chartered Accountant with considerable experience in agricultural finance and property development. He is a director of several companies operating in Kenya including Brookside Dairy Ltd, Heritage Holdings Ltd and Green Park Investments Ltd.

John M. Gachora

Non-Executive

John M. Gachora

Non-Executive

Mr. Gachora has several years of experience in executive management positions at various global companies in Corporate and Investment Banking, Structuring and Financial Engineering, Commercial Banking and Financial services. He is a Director of several other companies and previously served as a Managing Director at Bank of America Securities and as Managing Director, Corporate and Investment Banking at Barclays Africa prior to joining the NCBA Group. Mr. Gachora holds Bachelor of Science and Masters in Engineering degrees in Electrical Engineering and Computer Science from the Massachusetts Institute of Technology, USA and an MBA degree from the Wharton School, University of Pennsylvania, USA.

Nelson J. M. Mainnah

Non-Executive

Nelson J. M. Mainnah

Non-Executive

Mr. Mainnah holds a Bachelor of Commerce (Accounting) degree from the University of Nairobi. He is a member of Kenya Institute of Management and is an alumnus of INSEAD, France where he obtained qualifications on Risk Management in Banking. He retired from CBA as Group Head of Enterprise Risk in April 2012 after working at the bank for thirty-eight (38) years. Mr. Mainnah has considerable expertise in business management, credit and enterprise risk, and treasury operations. Mr. Mainnah holds various board positions in the education sector and offers financial leadership in various charitable organizations. He is currently involved in strategic leadership and risk management through consultancy services.

Esther N. Ngaine

Independent Non-Executive

Esther N. Ngaine

Independent Non-Executive

Mrs. Ngaine is a senior banker with 36 years of experience and over the years has played a role in the development of the Financial Services Sector in Kenya and the East Africa Region. She is currently the Managing Director of her consultancy company, Non-Executive Director of several other companies and previously served as Director and Head of Public Sector at Citibank NA, Nairobi until 2014. Mrs. Ngaine holds a BSc. In International Business Administration, Finance option from United States International University (USIU).

Andrew S.M. Ndegwa

Non-Executive

Andrew S.M. Ndegwa

Non-Executive

Mr. Ndegwa has extensive experience in governance and business management. He is the Chairman of First Chartered Securities Limited and is a Director of several other companies. He also serves as Chairman of the Capital Markets Authority (CMA). Mr. Ndegwa holds an MA (Hons) degree from the University of Oxford, UK, and is an Associate of the Chartered Insurance Institute, UK and the Insurance Institute of Kenya.

Andrew N. Njoroge

Independent Non-Executive

Andrew N. Njoroge

Independent Non-Executive

Mr. Njoroge is an established Chartered Accountant with over 30 years’ experience in business management and audit practice, having served in senior leadership positions at the Nairobi Stock Exchange Limited (now known as Nairobi Securities Exchange PLC), MGI Midgley Snelling, UK, Micro Registrars Limited, and more recently running private business interests. He currently serves as an Independent Non-Executive Director on the Board of Kakuzi PLC, and as a Non-Executive Director on the Boards of Combrok Limited and The Great Rift Valley Lodge PLC. Mr. Njoroge holds a Master of Business Administration from the University of British Columbia, Canada and a Bachelor of Arts (Hons) in Economics and Business from York University Canada. He is also a Fellow of the Institute of Chartered Accountants in England and Wales, UK.

Mukeshchandra K. R. Shah

Independent Non-Executive

Mukeshchandra K. R. Shah

Independent Non-Executive

Mr. Shah is a Fellow of the Association of Chartered and Certified Accountants (FCCA), member of the Institute of Certified Public Accountants of Kenya (ICPAK) and the Institute of Certified Public Secretaries of Kenya (ICS- K). Mr. Shah is a former partner of Price Waterhouse and served in various senior executive capacities within the region and in the UK. He has in-depth professional experience and knowledge of family business management, strategic planning and mergers and acquisitions gained over a period of 39 years. Mr. Shah is currently a non-executive director of the Kenya Revenue Authority (KRA)

Esther W. Kung’u

Ag. Group Company Secretary

Esther W. Kung’u

Ag. Group Company Secretary

Esther is a seasoned governance practitioner and legal professional with over 25 years of experience in the financial services sector. She joined AIG Kenya Insurance Company Limited (AIG Kenya) in 2008 as Deputy Claims Manager and steadily rose through various leadership roles, including Head of Legal and Governance for both AIG Kenya and AIG Uganda Limited. She was appointed Head of Legal and Company Secretary of NCBA Insurance Company Limited (formerly AIG Kenya) in July 2024. Esther is an Advocate of the High Court of Kenya, a Certified Public Secretary, Certified Governance Auditor, a member of the Law Society of Kenya and the Institute of Certified Public Secretaries of Kenya. Esther holds an Executive MBA from Moi University, a Bachelor of Laws (LLB – Hons) from the University of Nairobi, and a Diploma in Legal Practice from the Kenya School of Law in addition to several other professional certifications and accreditations
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