Isaac I.Y. Owilla

Mr. Isaac Owilla is an accomplished Banking Operations and Technology executive with over 20
years of experience. He is a holder of Bachelor of Commerce, Management Science Option
from the University of Nairobi and an MBA in Information Technology Management from
University of Leicester, UK. He is also a Certified Public Accountant (CPA-K) and holds a
Diploma in Strategic Management and Leadership (CMI Level 7– UK).
At NCBA, Isaac leads a diverse team responsible for supporting Business goals, delivering
exceptional Customer Experiences, and driving Operational efficiency through Technology and
delivery of Transformational Projects. Prior to this, Isaac held senior roles at Citibank across
Africa and the Middle East, spearheading initiatives such as payments modernization, core
banking system implementation, and operational resilience.
He is a strategic leader with a proven track record of driving innovation and operational
excellence in the banking sector across multiple geographies. He has served as the Vice
President Technology and Operations in Citi Kenya and also as Country Business Head for
Technology and Operations in Uganda and Jordan. He has also served as a board member for
Citibank Tanzania and has also worked in South Africa, United Kingdom and Cameroon.
In addition, Isaac loves to lead and develop a diverse team of world-class technology and
operations staff capable of supporting business goals, deliver first class client experience
through quality and innovation while embracing technology efficiency and strong focus on a
robust control environment.