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Senior Manager Retail Digital Solution Analyst & Innovation Lead

Department:

Retail Banking

Reports to:

Head, Retail Digital Solutions

Unit:

Retail Digital Solutions

Positions:

1

Country:

Kenya

Closing on:

8 May 2026

Solutions Analyst and innovation lead, reporting to the Head Retail Digital Solutions, the position holder will be responsible for leading product discovery session, translating business requirements of Retail customers into technical solutions and describing them through the set of architectures, design artefacts and implementation approach using the most appropriate technology to achieve the intended business outcomes.

The candidate is expected to be a strategic leader, able to interpret business strategy and determine innovative solutions supporting strategy implementation.

The candidate is expected to work with internal and external clients, fintechs and technology teams to create innovative solutions for our clients. The candidate would provide expert advice to clients’ business leaders, technology teams and partners who want to use Retail solutions or create a new solution. The role will require leading complex solution discussions and will span across multiple teams of varying backgrounds, geographic locations, and seniority. The candidate should be able to communicate complex technical information to both technical and non-technical audiences with intent to achieve the intended Business outcomes.

This role acts as a bridge between business & Technology and is responsible for mapping business requirements into technology solutions. The successful candidate will be the technology–go-to-person in business.

NCBA Go Getters are forward‑thinking, data‑driven problem solvers with a proven track record in fast‑paced digital transformation environments, able to navigate ambiguity, influence stakeholders, and deliver under demanding timelines.

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