Senior Manager, Business Continuity Management

The Senior Manager, Business Continuity Management establishes, maintains and tests the BCM, Crisis Management and Operational Resilience framework across Loop DFS entities in Kenya, Uganda, Tanzania, Rwanda, Côte d’Ivoire and Ghana. The role ensures that all Loop DFS operations across its platforms and product lines — including consumer wallet, merchant acquiring (POS & eCommerce), card and partnerecosystem services — can prevent, withstand, respond to and recover from disruption. The role also leads Crisis Management across the function: from protocol design through to activation, real-time coordination during major incidents, and post-incident review. The role prepares all BCM reports required by management, audit, Group BCM and regulators.