The Head of Transaction Monitoring & Resilience is responsible for leading the overall strategy, implementation, and management of the transaction monitoring framework across all Loop DFS markets and platforms. The role detects suspicious activity on Loop DFS platforms, triages cases, and escalates to the MLRO and Fraud functions for investigation and any onward regulatory filings. The role is also accountable for Business Continuity Management, Crisis Management and Operational Resilience across all Loop DFS entities in Kenya, Uganda, Tanzania, Rwanda, Côte d’Ivoire and Ghana. Operating as 1st Line of Defence, the role ensures continuous monitoring coverage, prepares reports for management, audit and regulators as required, and continuously improves detection and resilience capability.