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Growth Manager, SME Segment

Department:

Loop DFS

Reports to:

Head of LOOP Business

Unit:

Commercial Department

Positions:

1

Country:

Kenya

Closing on:

20 November 2026

The Growth Manager – SME Segment is responsible for driving activation, engagement, retention, product penetration and revenue growth across LOOP’s small and medium enterprise (SME) merchant portfolio. This covers formal and growing businesses in both goods and services, including retailers, wholesalers and distributors, hospitality, healthcare, education, professional services, transport and logistics operators, and multi-branch businesses that have outgrown
micro-merchant solutions.

To scale the LOOPBIZ platform, LOOP DFS works with established financial institutions, mobile network operators and other partners to offer a comprehensive suite of financial services. The role sits at the intersection of payments, credit, product monetisation, distribution and marketing, and is accountable for retention and growth strategies that deliver consistent revenue growth and customer loyalty within the SME segment.

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